16 articles
Why is my withdrawal being held?
I have a withdrawal pending for over 30 minutes, why?
Which currencies can I deposit in?
How do I add a Debit card?
Why has my deposit been declined but my bank account still charged?
The payment method I have withdrawn funds to has expired, what can I do?
I made a successful deposit but my balance is zero, why?
Failed Payment
Can I use someone else's card to deposit?
What will Heart Bingo show as on my bank statement?
Why have I not received my withdrawn winnings?
What payment methods do you offer?
Why doesn't my card number match the one shown on my transaction history?
How do I update my card details?
Are my transactions secure?
Why is my card being declined?