BVGroup

Many banks choose not to accept transactions for online gaming, or simply need confirmation of the deposit for security reasons.

If your deposit is being declined by your card provider, you will need to contact them.

We do also offer other equally convenient deposit methods. Please try to use an alternative method.

Any questions we are here 24 hours a day 7 days a week, via Live Chat, Email - <a href="mailto:info@hbingo.co.uk" rel="nofollow noopener noreferrer" target="_blank">info@hbingo.co.uk</a>, and you can now request a Call Back (In English Only) on the Contact Us page.

<a href="https://www.heartbingo.co.uk/" rel="nofollow noopener noreferrer" target="_blank">Home</a> | <a href="https://www.heartbingo.co.uk/en-gb/bingo" rel="nofollow noopener noreferrer" target="_blank">Bingo</a> | <a href="https://www.heartbingo.co.uk/en-gb/casino" rel="nofollow noopener noreferrer" target="_blank">Casino</a> | <a href="https://heartbingo.co.uk/en-gb/safer_gambling/portal" rel="nofollow noopener noreferrer" target="_blank">Safer Gambling</a> | <a href="https://help.hbingo.co.uk/hc/en-gb/articles/360020822398-Game-Fairness" rel="nofollow noopener noreferrer" target="_blank">Fairness</a>

Why is my card being declined?

Terms and Conditions

Privacy Notice

Cookie Notice

Fairness

Safer Gambling

Affiliates

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you