Help

General Offers Terms & Conditions

Information about promotions and goodwill gestures.

Goodwill gesture policy

Understand where your bonus funds can be used.

What can my casino bonus funds be used on?

What are casino bonus funds and how do they work?

Checking your opt‑in status and how to opt in.

What do the promotion statuses mean?

Find out how to opt in to your Welcome Offer during registration or after creating your account.

How to claim the Welcome Offer

Find out why a reward may not have been credited and where to look for it.

Why haven’t I received my welcome offer or bonus?

Learn how to view and use your Golden Chips on eligible Live Casino games.

What are Golden Chips and how do I use the

Everything you need to know to play, buy tickets, and navigate the Bingo experience.

Bingo Rooms guide

Information about removed, unavailable, or replaced promotions

Why a promotion may not be available

Promotions and Rewards

Social Media Competition Terms & Conditions - Instagram

World Social Media Day Giveaway - (Twitter)

World Social Media Day Giveaway - (Facebook)

Heart Bingo Promotions

Summer Bundle Giveaway - (Twitter)

Summer Bundle Giveaway - (Facebook)

#WinnerWednesday - (Twitter)

#WinnerWednesday - (Facebook)

Predict the Score - (Facebook)

Predict the Score - (Twitter)

 Social Media Giveaways

Heart Bingo Chat Game

Everyone's a Winner - T&C's

Terms & Conditions

___________________________________________________________

This website is operated by BV Gaming Limited (trading as “Heart Bingo”), a company registered in Gibraltar (company registration number 42734).

BV Gaming Limited’s registered office is located at Suite 23, Portland House, Glacis Road, Gibraltar, GX11 1AA and its trading office is located at Suite 2:01, World Trade Center, Bayside Road, Gibraltar, GX11 1AA.

BV Gaming Limited is licenced and regulated as an online gaming operator in: 1. Great Britain by the Gambling Commission of Great Britain under account number <a href="https://www.gamblingcommission.gov.uk/public-register/business/detail/39576" target="_blank" rel="nofollow noopener noreferrer">39576</a>

2. Ireland, by the Revenue Commissioners under licence number 1010233; and 3. For users located in any other jurisdictions, in Gibraltar, licenced by the Government of Gibraltar under licence numbers 001 and 014 and regulated by the Gibraltar Gambling Commissioner.

We may also require documents from you for your account verification before you can withdraw funds, <a href="https://helpcentre.heartbingo.co.uk/en/articles/532674-account-verification-documents-and-timelines" target="_blank" rel="nofollow noopener noreferrer">click here for more details</a>

<a href="https://www.gamcare.org.uk/get-support/talk-to-us-now/" target="_blank" rel="nofollow noopener noreferrer">The National Gambling Helpline number (0808 8020 133)</a>

Terms and Conditions

Privacy Notice

Cookie Notice

Fairness

Safer Gambling

Affiliates

Careers

Contact Us

Main Site

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.