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Google Pay

Quick guide to deposits and withdrawals with Google Pay.

Processing times

Google Pay deposits are usually processed instantly.

Google Pay withdrawal requests are usually reviewed within 24 hours. If verification documents, additional information or further security or compliance checks are required, the review may take longer.

Once your withdrawal has been approved and released, the funds should reach your account within 1–3 working days, depending on your bank.

Deposit and withdrawal limits

Important: The deposit limits shown are default limits. Your personal deposit limits may be lower.

Deposit limits

Withdrawal limits

£5 – £1,000

£5 – £30,000

Before using Google Pay

Please make sure that:

  • Google Wallet is installed on your device.

  • You have added an accepted payment card to Google Wallet.

  • The payment card is registered in your own name.

  • The details on your payment method match the details registered on your Heart Bingo account.

  • Your account has been verified, if requested.

If your transaction is unsuccessful, check that your device and payment card support Google Pay. You can also try another payment method or Message Us.

If you’d like step-by-step instructions, select the option below that matches what you want to do.

How to deposit

Steps on desktop and Android App

  1. From the top menu, click on Deposit.

  2. Select the Google Pay icon.

  3. Enter the amount.

  4. Click Pay to complete the process.

How to withdraw

Steps on desktop and Android App

  1. Click on My Account from the top menu.

  2. Tap on Withdraw.

  3. Select the Google Pay icon.

  4. Make sure you are using the correct card.

  5. Enter the amount.

  6. Click Withdraw to complete the process.

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