Processing times
Apple Pay deposits are usually processed instantly.
Apple Pay withdrawal requests are usually reviewed within 24 hours. If verification documents, additional information or further security or compliance checks are required, the review may take longer.
Once your withdrawal has been approved and released, the funds should reach your account within 1–3 working days, depending on your bank.
Deposit and withdrawal limits
Important: The deposit limits shown are default limits. Your personal deposit limits may be lower.
Deposit limits | Withdrawal limits |
£5 - £1,000 | £5 - £30,000 |
Before using Apple Pay
Please make sure that:
The payment card connected to Apple Pay is registered in your own name.
The details on your payment method match the details registered on your Heart Bingo account.
Apple Pay is set up correctly on your device.
Your account has been verified, if requested.
If your transaction is unsuccessful, check that your device and payment card support Apple Pay. You can also try another payment method or Message Us.
If you’d like step-by-step instructions, select the option below that matches what you want to do.
How to deposit
Steps on desktop and iOS App
Steps on desktop and iOS App
From the top menu, click on Deposit.
Select the Apple Pay icon.
Enter the amount.
Click Pay to complete the process.
How to withdraw
Steps on desktop and iOS App
Steps on desktop and iOS App
Click on My Account from the top menu.
Tap on Withdraw.
Select the Apple Pay icon.
Make sure you are using the correct card.
Enter the amount.
Click Withdraw to complete the process.