B

Balance

The amount of available funds you have in your Heart Bingo account.

Bonus Funds

Bonus funds are bonus money used to place bets instead of using your real cash balance. You can see how much bonus funds is available to you by either hovering your cursor over your real cash balance or by checking the Active section of your Offers page.

D

Deposit

When logged in to your account, the 'deposit' button should replace what was previously the 'login' button. This page will allow you to deposit funds into your account.

Deposit Limits

You Deposit Limits help you stick to a daily, weekly, or monthly budget by restricting how much money you can deposit into your account.
You can reduce your limits (deposit less) any time, and the changes will be applied instantly.

An increase on deposit limits (deposit more) takes 24 hours, and you’ll need to confirm your decision again before the changes are made.

Limits are applied on a net basis meaning that your limit will reduce when you make a
deposit and increase when you make a withdrawal. For example –

Set Deposit Limit: £100
Deposit £50 → £50 remaining of your deposit limit.
Withdraw £100 → £150 remaining of your deposit limit

M

My Account

When logged in, you can click 'My Account' to view many details relating to your account. This includes your bonus funds balance, mini statements, transaction history, Safer Gambling Portal and personal details such as email address, username, address, etc.

P

Password

A sequence of letters and numbers that allows you to log in to your account and prevents others from accessing it. Keep your password a secret; should it be so secure that you forget it yourself, then please click 'Forgotten Password'.