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What happens to your bets and balance if you disconnect during a live game.

Online casino games depend on a stable connection between your device and the game servers. While disconnections are usually brief and outside of anyone's control, all Live Casino games are designed to ensure outcomes remain fair, secure, and correctly settled.

Your results are always determined server-side. A disconnection does not change or void a completed game outcome.

What happens if you disconnect?

Live Casino games operate in real time with professional dealers. If you disconnect:

  • The game round continues as scheduled.

  • Any bets already placed remain active.

  • The outcome is determined and recorded automatically.

What to expect when you reconnect

  • If a bet was placed, it will be settled normally.

  • Winnings are credited automatically.

  • Losing bets are deducted as usual.

  • If no bet was placed, no funds are affected.

If you reconnect quickly, you may be returned to the same table where available.

Where to view outcomes

You can find your results in any of the following:

  • Live Casino or Game History.

  • Bet History.

  • Account Transaction History.

Customer Support can confirm outcomes using official game provider logs if required.

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