BVGroup

Our Customer Service teams can not credit bonus funds on request.

We believe that through our promotions on site and via email we offer loyal customers a fair amount of offers, and we do not credit accounts on request.

To be sure you are getting full visibility of all the offers available, please make sure you are opted in to receive marketing emails from us and check your on site “Inbox” for any new promotions that may be available.

To update your preferences, please go to “Settings” in the “My Account” section and select your preferred options.

If you feel your gambling is not fun any more please contact us via chat or email to discuss and one of our team will be available 24/7 or visit our <a href="https://www.heartbingo.co.uk/en-gb/pages/responsible-gambling" rel="nofollow noopener noreferrer" target="_blank">Safer Gaming Page</a> or our <a href="https://heartbingo.co.uk/en-gb/safer_gambling/portal" rel="nofollow noopener noreferrer" target="_blank">Safer Gambling Portal</a>.

<a href="https://www.heartbingo.co.uk/" rel="nofollow noopener noreferrer" target="_blank">Home</a> | <a href="https://www.heartbingo.co.uk/en-gb/bingo" rel="nofollow noopener noreferrer" target="_blank">Bingo</a> | <a href="https://www.heartbingo.co.uk/en-gb/casino" rel="nofollow noopener noreferrer" target="_blank">Casino</a> | <a href="https://heartbingo.co.uk/en-gb/safer_gambling/portal" rel="nofollow noopener noreferrer" target="_blank">Safer Gambling</a> | <a href="https://help.hbingo.co.uk/hc/en-gb/articles/360020822398-Game-Fairness" rel="nofollow noopener noreferrer" target="_blank">Fairness</a>

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